#49: Chris Cid: Practical Accessibility / Eric Chan: “Design Processes through the Eyes of an Artist”

Thank you everyone that came out to Yahoo! Lodge last night! We have a great turn out with lots of new faces. 🙂 And thanks to Yahoo!

There is a Design Research Tokyo event tonight at Twitter! Sign up on Connpass.

Similarly, Indeed is hosting their first UX Night on January 31st. Sign up is also hosted on Connpass.

Final Connpass event is Free Worker Wednesdays, an event for freelancers who want to feel more social during their work week.

Slido is an app for sharing event links (like these!). Make a hashtag and quickly share links.

Tortu.io introduces another prototyping app for everyone to try out.

An interesting article on BGR was shared about a new drop down menu for iOS devices.

A UX Rant on ARS Technica was shared about the apple TV remote.

A great resource for learning about web accessibility!

Gamasutra wrote a good article about the UX of Netflix’s new experiment Bandersnatch.

And finally, Pecha Kucha is hosting their event for the last time in their space Super Deluxe.

Continue Reading

Announcing UX Talk Tokyo #49

Happy New Year UX Talk Tokyoites! We are back at it with our January edition of UX Talk Tokyo.

Before we start, just wanted to mention that Udemy has a bunch of UX courses on sale for a lot cheaper than they usually go for! (This isn’t an ad or endorsement, btw, just thought it might be interesting).

There will be two presentations on the night:

Chris Cid: Practical Accessibility (ENG)
Why do we need to care about Inclusive Design, A11Y, WCAG, WAI. ARIA and other cryptic terms? Chris, a Tokyo-based UX engineer, will explain the importance of accessible UX, UI and development in order to be able to provide inclusive design results for digital projects

Eric Chan: “Design Processes through the Eyes of an Artist” (ENG)
How does design process / methodology work in the eyes of an artist? With the successful creation of the 100-foot (30.48 meter) mural for the Canada Science & Technology Museum, Digital Artist Eric Chan a.k.a. EEPMON will go behind the scenes on this ambitious public project. http://eepmon.com

Then there will be networking until 9pm. And then the world famous nijikai (after party). Registration closes at noon on the day of the event.

It’s an open, inclusive group. Anyone interested in UX is welcome. Please get in touch if you have any questions.We’re always interested in hearing from people who’d like to give a presentation.

When: Tuesday, January 15th, 2019

Where: Yahoo! Japan LODGE
〒102-8282 Tokyo,
東京ガーデンテラス紀尾井町 紀尾井タワー

Sign up on DoorKeeper to attend the event.

Continue Reading

Announcing UX Talk Tokyo #48

Sorry it’s been a while, but we are back for December and this time we are at Pivotal! (Thanks as always, Pivotal Labs!)

There will be two presentations on the night:

Ryan Barkataki : “Kids UX Research” (ENG/JP Subtitles)
Testing with kids is not as easy as you think. Ryan goes over some of the tips and tricks you need to think about when doing UX Research with children. Ryan is a Designer, Researcher and Prototyper at Sony Interactive Entertainment, Japan.

Toyohiro Kanayama : “Highlights from the UXPA (User Experience Professionals Association) International Conference 2018” (ENG/JP)
Toyohiro (Toy-san) is the UXPA regional director since 2012. He will talk about the UXPA 2018 conference in Puerto Rico, and share some presentations from the conference.

Then there will be networking until 9pm. And then the world famous nijikai (after party).

Registration closes at noon on the day of the event.

It’s an open, inclusive group. Anyone interested in UX is welcome. Please get in touch if you have any questions.

We’re always interested in hearing from people who’d like to give a presentation.

When: Wednesday, December 5th, 2018

Where: Pivotal Labs
〒106-6120 Tokyo港区 六本木6-10-1
六本木ヒルズ森タワー 20階

Continue Reading

#47: Tom Coombs: “Recruiting for Research Studies” / Ingrid Elias: “Why Being a Dungeon Master Helped me Become a Better Researcher”

Thank you everyone who came out to enjoy the talks on Thursday! Also, thanks to Indeed as always for letting us use their space for this talk as well as providing an enormous amount of pizza!

Some of the great links from last night:

Safari is a place where those interested in reading and learning about design and development can sign up to read, watch, and take courses from world famous O’Reilly Company.

Speaking of O’Reilly, one recommended book of theirs is Designing with Data. Great if you’re interested in A/B testing.

More on reading… For the next few days, Humble Bundle is selling a great bundle of UX books for a low low price. Catch it while you can!

On September 19th (Wednesday), Hexagon UX Tokyo is doing another event. Sign up on Connpass!

Another prototyping tool to try out, Protopie has some great versatility.

The second prototyping tool of the night was indigo.design, a program that turns design into Angular code.

It was mentioned last month, but framer X has gone into beta!

Lobe takes prototyping to a whole different level by using deep learning to build interactions.

Microsoft AI lab is still developing their new Sketch2Code application which will literally take sketches and turn the image into code with surprisingly accurate results.

Continue Reading

Announcing UX Talk Tokyo #47

We are back for September and this time we are at Indeed MEGURO (NOT the Ebisu one, returning visitors!)
Indeed is kindly sponsoring the event, so it’s FREE and there’ll be pizza! (Thanks indeed!)

There will be two presentations on the night:

Tom Coombs – “Recruiting for Research Studies”
Tom will talk about methods for recruiting participants for research studies. He will share some early results of experiments done at LendStreet to evaluate Facebook ads as a recruitment tool. Tom is Co-founder / Head of Product at LendStreet Financial, a consumer lending company.

Ingrid Elias – “Why being a Dungeon Master helped me become a better researcher” (Presentation in English w/ some Japanese Subtitles)
Ingrid will be talking about how even a nerdy hobby like table top role playing can get you ready to tackle new challenges as a UX designer. Ingrid is a UX Designer at Goodpatch, Shibuya.

Then there will be networking until 9pm. And then the world famous nijikai (after party).

Registration closes at noon on the day of the event.

It’s an open, inclusive group. Anyone interested in UX is welcome. Please get in touch if you have any questions.

We’re always interested in hearing from people who’d like to give a presentation.

Where: Indeed, Meguro
Address: Indeed
Oak Meguro 10F
141-0021 Tōkyō-to, Shinagawa-ku, Shinagawa-ku,
Kamiōsaki, 2 Chome-13-30

Continue Reading

#46: Kazuki Jin: “Don’t hesitate, just say it! – Managing Designers Feedback” and Julie Schiller: “A strengths-based approach to your UX career”

Thank you everyone who came out to enjoy the talks on Monday! Thanks to beBit for letting us use their space for this talk!

Phase – is another prototyping app that has launched its beta.

Framer X – Framer has changed it up so that it is now react based.

21_21 Design has an audio architecture exhibit going on right now.

Team Lab has launched two exhibits in Odaiba: Borderless and Planets


Continue Reading

Announcing UX Talk Tokyo #46

Hi, we are back for July and this time we are at beBit, Inc!

There will be two presentations on the night:

Kazuki Jin: “Don’t hesitate, just say it! – Managing Design Feedback”
(Presentation in Japanese w/ English Subtitles)
Getting feedback from other designers is valuable and it’s also nice to receive. However, what should you, as a designer, aim to get from your feedback from other designers? Based on his experience, Jin-san will talk about managing and understanding designer feedback. Jin-san is a UX Designer and Project Manager at Goodpatch, Shibuya.

Julie Schiller: “A strengths-based approach to your UX career”
(Presentation in English)
Julie will be talking about how to focus on your areas of strength to unlock you UX superpowers and grow your UX career. Julie is a UX Research Manager at Google in California.

Then there will be networking until 9pm. And then the world famous nijikai (after party).

Registration closes at noon on the day of the event.

It’s an open, inclusive group. Anyone interested in UX is welcome. Please get in touch if you have any questions.

We’re always interested in hearing from people who’d like to give a presentation.

Where: beBit, Inc.
Address: beBit, Inc.
Ichigaya Tokyu Bldg. 7F,
4-2-1 Kudankita, Chiyoda-ku,
Tokyo 102-0073 Japan

Continue Reading

実用民族誌学101/Practical Ethnography 101 – Ryan Barkataki




  • このリサーチ案件の質問は何ですか?
  • 民族誌学の代わりに、なぜ他の方法を使わないのですか?
  • 誰にインタビューしますか?
  • 誰の行動を観察しますか?
  • 場所はどこですか?
  • 何時から何時までその場所を利用できますか?
  • 他に技術的な問題や、軽視できない条件などがありますか?
  • 誰がリサーチのリーダーですか?
  • トラブルが発生した場合、どうしますか?
  • 予備候補の日がありますか?








  • 休息所がありますか?
  • 収納は?
  • インタービューの部屋はどこ?









バックアップコピー! バックアップコピー!バックアップコピー!



Practical Ethnography 101.
By Ryan Barkataki

Hi, it’s Ryan from UX Talk Tokyo. In this article, I want to talk about some of the things I have learnt whilst performing ethnographic research in a variety of situations over the last 10 years and hopefully you will find it useful too.

Prepare well in advance
A very simple one to start off here, but the lack of preparation leading to a UX Ethnography session is something I sadly see too much. Make sure you have asked yourselves these questions beforehand:

  • What is our research question?
  • What is the reason that we are using an ethnographic research method instead of another method?
  • Who will we need to interview?
  • Who will we need to observe?
  • Where will the location be?
  • What time will we be allowed to work there?
  • Are there any other practical considerations to take into account?
  • Who will lead?
  • How will we handle unexpected issues?
  • Do we have a backup day/interviewee?

These may seem very detailed for a beginning of a user research session, but the more work you do beforehand, the better your session will run.
Sort out all your recording equipment
You need to be incredibly agile during a session. At the very least you should always carry a phone or digital recorder that you can use either as a camera, a dictaphone and a quick note taker.

Camera – Make sure you have a small foldable tripod with an adjustable head to angle wherever you need it. A smartphone with a good camera camera is always good to use, as you can instantly save videos and photos to cloud based solutions.
PC – A notebook with a lot of free hard disk space and screen recording software with PIP for user interview sessions is essential. For Windows, I recommend Morae, for Mac, I strongly recommend Silverback.
Notes – I use an iPad for all of my note taking, using the app SoundNote; an amazing two-in-one piece of software that allows you to take notes whilst recording the audio. As note taking can be tough when recording, the software allows you to tap a word in the text to jump to that piece of audio. Also, bring loose notebooks and pencils so that users can write if necessary.

Have backups, chargers and spares of everything you can get your hands on! I guarantee, a device will fail at the last minute and you could be too far from being able to easily get a replacement.

Canvas the Location
Even if you can’t start work in your desired location yet, try to see it beforehand to understand the layout. Is there anywhere you can hide to take notes, do short interviews, sit down, etc. Is there anywhere you can store your equipment when not in use? If you can’t get access to the exact place before your session, is there anywhere with a similar layout where you can do some preparation? It could save time later.

Act the Part
There is a quote that I love from the actor Anthony Hopkins. When he was playing a butler in the film, “The Remains of the Day”, he mentioned that a butler told him that “the room should be emptier with you in it”. I like to apply this to ethnographical situations.

Dress – It’s fine to dress how you feel comfortable in the comfort of your own office, but sometimes, you need to adjust to your environment. What do other people wear in that environment and can you copy it closely. e.g. I worked in the field of medical research for four years and got used to wearing hospital orderly outfits, in order to blend into the background. Conversely, if you are interviewing someone in the home, they are more likely to feel threatened and tested if you are dressed in a suit, while they are casual.

Conduct – Remember, you don’t want to stand out or make users feel they are being watched. Be quiet and observant as possible and never interrupt a user in the flow of something. Instead, timestamp the moment, get the video from your device and talk about it later. Sometimes users can sense you are watching them directly. Deflect this by looking through a camera monitor (or smartphone screen) and always try to use reflections in a window or a mirror to observe processes. The less users feel someone is watching them, the more naturally they will act.

If the user changes their behaviour as a result of you being there, your ethnography session has failed. If someone asks you a direct question, of course, answer honestly, but always put the onus on the user to provide explanations.

Study – If you are working in an area that users will be using technical terms or words that are not everyday vocabulary, you need to learn those beforehand. If you are continually asking what certain things mean, you will run out of time before you know it. If something you don’t know is bought up once, decide whether it is worth asking there and then, or whether you can ask someone else later.

Work in Pairs, Ideally
Working in pairs takes the strain from having to observe and take notes, but also allows you to support each other in terms of making sure everything is covered in the session. When interviewing, it is great if your partner is taking notes while you focus on the interview, allowing a more natural conversation and maintain eye contact. If you are good at typing on a tablet, I’d recommend that over a laptop to avoid any keyboard noise, but a decent silent keyboard cover will also work.

To CCTV or not CCTV?
I often get asked whether, for observation, whether it is worth setting up cameras and viewing the users in a remote location. Well, the answers are “yes and no”. Having a remote location can allow you to track multiple points, but you have the practical aspects of setting up such a camera, which requires a separate location for viewing and a network to send and receive data. Also, if a user does something out of view of a camera, it is far more difficult to understand what happened. In a room, you can adjust your own cameras, timestamp notes and potentially, if an appropriate situation allows it, ask questions to a user on site.

Backup, Backup, Backup!
Unless you are very lucky to have access to your location 24/7, you have one shot to get this all right and once you are out of there, you are relying on your memory, your notes and your recordings to get you through the session. From the moment you have your data, back it up, ideally on site to the cloud or through whatever you have in your lab. Pretend your data will be stolen the second you leave your location and you will find yourself being cautious with your data.

Well, that’s it for my tips! Does anyone have any others? Please leave them in the comments and let’s get a discussion going.

Continue Reading

#45: Ryan Barkataki “Let’s go to the Movies!” & Emily Loeb “All About VUI Design”

Thank you everyone who came out to enjoy great talks! Thanks to Goodpatch for letting us use their event space for this crowded talk!

Goodpatch just launched a new service called ReDesigner, a service that helps people transition into the design industry.

A Dieter Rams documentary is coming out soon, and here are a few teaser clips!

A book on Silicon Valley culture called Live Work Work Work Die.

Hexagon UX is a great organization that supports woman and non-binary individuals in UX.

Another Prototyping app has come out, called Supernova Studios.

Design Hub in Tokyo Midtown is coming out with its student show soon! Make sure to check it out!

An art exhibit in Yokohama about typography is worth checking out!

Continue Reading

Announcing UX Talk Tokyo #45

After a little bit of a spring break, UX Talk Tokyo is back with our next event at Goodpatch in Shibuya!

Currently, we are still finalizing the details for our two speakers for the evening, so until then, look forward to the doorkeeper invite! We shall keep you posted.

When: Friday, June 1st.

Where: Goodpatch
VORT Shibuya South 2nd Floor,
3-3 Uguisudanicho Shibuya-ku,
Tokyo 150-0032 JAPAN

Then there will be networking until 9pm. And then the world famous nijikai (after party).

Registration will be on the doorkeeper page when the details are finalized!

It’s an open, inclusive group. Anyone interested in UX is welcome. Please get in touch if you have any questions.We’re always interested in hearing from people who’d like to give a presentation.

Continue Reading
1 2 3 6